Operating under its new workplace business brand Social at Heathrow, it will provide food and beverage services for more than 80,000 Team Heathrow colleagues.
Social at Heathrow will undertake a multi-million-pound refurbishment of its 11 restaurants at the airport, with works due to start in April. The restaurants will be upgraded with new technology, including smart vending and kiosk ordering, for a 'smoother customer experience'.
Robin Mills, chief executive of Compass UK & Ireland, said: “We’re delighted to have secured a partnership with Heathrow and to launch Social at Heathrow. This fantastic new offer will see us invest in a restaurant transformation programme and introduce a new food offer. Our teams will continue to put the customer experience at the heart of all they do.
“With the third runway set to drive future growth, the team recognises our logistical capability to deliver at scale and to support the airport’s expansion. We are really proud of our partnership with Heathrow and delighted to work with them during such a critical time.”
Social at Heathrow will support the airport’s Connecting People and Planet sustainability strategy by delivering a food waste management initiative in Terminal 5 and a returnable cups scheme at the airport’s HQ, saving almost 170,000 single-use cups from going to landfill in one year.
Fraser Brown, retail director at Heathrow, added: “Social at Heathrow represents an important investment in the people who keep the airport running. This partnership with Compass will deliver upgraded facilities, better choice and a more seamless experience for over 80,000 Team Heathrow colleagues who are working together to make Heathrow an extraordinary airport, fit for the future.”