The company, founded in 2001, works with brands across a wide range of sectors, including education, finance, law, technology and fashion. The sport and leisure division launched in 2023 and operates contracts at Somerset County Cricket Club and Dunfermline AFC.
The contract, which was previously managed in-house, was launched on 1st January 2026. The 15,000 capacity venue plays home to Durham Cricket's fixtures in the Rothesay County Championship, Metro Bank One Day Cup and Vitality Blast T20 competition.
Glen Banks, director of Thomas Franks Sport and Leisure, said: “The club has produced some of the most inspirational cricketers our country has ever seen, and we are excited to bring the same flair and excitement to the catering offer across the stadium.
“From the outset, it was clear that Thomas Franks and the Club share values of excellence, community and fun, and we will use these as a springboard to create unique and memorable experiences at Banks Homes Riverside in the years ahead.”