The worldwide group saw revenue for the first half of financial year 2026 reach just over 12bn euros (£10.45bn), down 3.7% year-on-year and which is being blamed mainly on currency fluctuations with the US dollar.
Organic growth in the first half also dipped slightly by 1.8% in the North American market, though it was up 2.8% in Europe.
Delaporte said: "We have undeniably underperformed the market and our main competitors. The root causes have been building over time and relate primarily to under-investment and execution. We have conducted a thorough review of our contracts and assets, with short-term financial implications reflected in both our first-half results and in the revised outlook we are setting for Fiscal 2026.
"While we know this will not be an overnight fix, we are moving with a strong sense of urgency on our action plan to restore growth. We have been making significant leadership changes and simplifying the organisational structure in order to accelerate decision-making and raise accountability standards."
Jean Renton, Sodexo UK&I chief executive, added: “In the UK & Ireland we are totally committed and progressing in this way with our ambition to increase market share of the company. Across our business, we are seeing the benefit of our focus on delivering food and support services, combining the strength of our integrated offer with an emphasis on quality, innovation and client partnership.
“Our teams are proud to have secured several important new contracts and extensions, reflecting the trust our clients place in us and the value we deliver every day. From our appointment as a strategic partner to the Home Office to new partnerships with organisations such as EY in Ireland, Edinburgh Zoo, and continued long-term relationships with clients including the Scottish Parliament, Leyland Trucks, the Royal Academy of Arts, and additional services for ESB in Ireland, these wins demonstrate the breadth of our capabilities.
“As we celebrate our 60th year, we are reinvigorating our approach to serve clients, underpinned by continued investment in technology and digital capability to enhance the consumer experience.”