
The new Kitchen Works restaurant has been created to reduce queuing times and improve the speed of ordering to help busy hospital staff, particularly frontline teams. This will help them to maximise their break times and allow them more time to enjoy their food.
With the new ‘pre-ordering’ and ‘click and collect’ food service, customers can order via an app or the in-restaurant kiosks to order on their arrival, with food delivered within minutes to take away or eat in.
The restaurant also provides a 24/7 offer of ready meals, ‘grab-and-go’ section with salad, soups, sandwiches, drinks and treats available around the clock. Hospital staff using the app benefit from staff discount, loyalty programme, exclusive offers and the ability to customise and save their order.
Philip Leigh, chief executive of Sodexo Health & Care, said: “The new digital Kitchen Works restaurant has been designed to give time back to people, and to drive efficiencies for our hospital clients, their workforce and their users. Whilst time is of the essence, the food is high quality and the range extensive. Kitchen Works enables us to deliver on our promise of good food made easy.”
Menus feature daily chef-created dishes, limited time offers, weekly theme days and events, local favourites and global flavours. There will also be regular street food pop-ups under Sodexo’s Hawkers brand, with concepts including Indian, Greek, Lebanese, Korean, South East Asian, Caribbean, Brazilian and African foods.
Colchester Hospital has around 760 beds and is one of the Trust’s two main acute hospitals providing care to 370,000 people in Colchester and the surrounding area of North East Essex and South Suffolk.