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Hobart Service introduces new AI chatbot for smarter support

14th Nov 2025 - 09:04
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Hobart Service has announced the launch of Hobie, a brand-new AI-powered chatbot designed to make it easier than ever for customers to get instant support and troubleshooting advice for Hobart, Bonnet, ecomax by Hobart, Mastro and Elro catering equipment.

Hobie represents the next step in Hobart Service’s commitment to embracing innovation and enhancing customer experience through technology.

Whether it’s a quick hygiene cycle query, a dosing or maintenance question, or you need help identifying a potential issue, Hobie is ready to assist 24/7 - offering fast, reliable guidance to keep your kitchen running smoothly.

From troubleshooting dishwasher performance issues and maintaining hygiene standards, to identifying error codes or understanding daily cleaning procedures, Hobie empowers users to solve minor problems quickly, helping to minimise downtime, prevent costly repairs, and maintain peak performance.

Victoria Carroll, sales and marketing director at Hobart Service, commented: “We’re always looking for new ways to add value and support our customers. By introducing Hobie, we’re giving operators the tools and confidence to resolve minor issues quickly and efficiently, all backed by Hobart’s trusted expertise.”

Hobart Service says it is delighted to announce that it is headline sponsor of Public Sector Expo 2025, which is taking place at the NAEC Stoneleigh on 18-19th November.

To learn more about Hobart Service visit: www.hobartservice.co.uk.

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Written by
Edward Waddell