The five-year agreement, with the option to extend to seven, will see OCS deliver high-quality and cost-effective catering and vending solutions across Eurotunnel’s operations. OCS will provide catering services seven days a week to various Eurotunnel locations, including off-site catering for external events and meetings.
OCS has modernised Eurotunnel’s vending operations by bringing services in-house, driving strong financial returns and improving operational efficiency. It has implemented a smart fridge equipped with card readers and weight-recognition technology, offering a convenient vending experience.
To further streamline efficiency and minimise delays, OCS has proposed a pre-order app that will allow colleagues to order meals in advance, pay digitally and collect their orders on time. A focus on menu improvements and quality enhancements has led to higher customer satisfaction and increased sales by 45%.
The launch of themed concepts as well as promoting nutritious and balanced diets, has been well received by Eurotunnel colleagues, contributing to healthier food choices while providing better value for money and larger portion sizes.
OCS is committed to recruiting locally and upskilling its workforce through apprenticeships and training programmes, ensuring that Eurotunnel benefits from a highly trained and motivated workforce.
OCS has also collaborated with the Eurotunnel’s ESG team to introduce carbon-conscious menus as part of the Big Carbon Kick Out initiative. Through partnerships with social enterprises, OCS and Eurotunnel support local communities via job creation, investment in local suppliers and minimising food waste by redistributing surplus food to the community.
Giles Davies, operations manager of catering at OCS UK & Ireland, said: “We are pleased to have been awarded this new contract with Eurotunnel, delivering innovative catering and vending solutions that meet the evolving needs of their workforce. Our focus on sustainability, operational efficiency, and quality ensures that we provide exceptional value while supporting the local community.”