The restaurant, which opened on 8th September, has been developed by ISS’s concept-led retail food brand The Place. It aims to fuel WMUH patients and visitors with hearty, nutritious ‘comfort food’ classics and popular high street options.
This will also be joined with a new Union House shop, ISS’s premium coffee brand, serving up coffee from the company’s partners at Spill the Beans, who provide mental health support in the community, with a barista training programme to help veterans and the rehabilitation of ex-offenders.
Customers of WMUH can order food and drink from anywhere in the hospital via a restaurant app, or at the self-service kiosks in the restaurant space, and collect their order when it is ready to pick up.
Having recently extended its contract with the hospital until at least 2036, ISS continues to provide a full range of essential FM services to one of London’s busiest hospitals, including food and catering, healthcare cleaning, linen and laundry.
Anthony Piercey, head of retail operations & food deployment at ISS UK, said: “We are delighted to have delivered a major project that gives something back to the NHS. Staff now have a space to relax and enjoy great coffee and a wide variety of hot food during and after a hard shift.
“The launch of this new proposition is backed by an excellent onsite team who have already proven themselves in soft services, securing a 12-year partnership with the Trust. None of this would have been possible without strong collaboration. I would like to extend a huge thanks to the Trust and our onsite team and mobilisation colleagues.”
ISS, which serves more than 1m meals worldwide every day, says its plans to open The Place restaurant at Warwick Hospital later in the year with others also in development.