The robotic barista prepares and serves speciality coffee using a barista coffee machine with the ‘skill and precision of a professional human barista’. Situated next to the traditional coffee counter, it reduces queues during peak periods and its 24/7 functionality provides barista coffee out of hours.
The robot reproduces bespoke recipes and techniques to ensure every drink meets premium coffee standards. It can produce up to 450 cups per day, delivers beverages in an average of 98 seconds and operates within a compact 5m² footprint. Maintenance is simple, requiring only one hour per day and no specialist skills, enabling teams to manage multiple units with ease.
Sean Ritson, divisional director of Lexington Catering, said: "We are incredibly pleased to be working with GW Projects, to bring the UK’s first fully robotic barista coffee counter to life at BT Snowhill. The system represents the future of autonomous service, guaranteeing consistent, high-quality coffee and a fantastic experience for everyone on site.
“The adoption of this robotic technology also provides valuable support to our colleagues during busy periods, enabling them to focus on delivering a more personalised service to customers and undertaking higher-value activities for our client.”
Following the successful launch at Snowhill, Lexington intends to introduce robotic barista technology to additional BT sites across the UK.