The contract, which includes patient dining, cleaning and waste management, covers King George Hospital and four associated sites: Fanshawe Health Centre, Bates Industrial Estate, South Street and Lyon Road.
Mitie plans to introduce a range of tech-based catering services. For patients, this means they will be able to order meals and drinks quickly and easily. A tablet at their bedside will allow them to choose from a wider range of meal choices, rather than relying on paper menus or verbal orders.
The introduction of a new click-and-collect coffee cart will also enable patients to pick up their refreshments without having to wait in queues, improving and personalising their beverage experience.
Mike Gibson, managing director of healthcare and education, Mitie, said: “We’re proud to be partnering with Barking, Havering and Redbridge University Hospitals NHS Trust to deliver a modern, technology-led FM service. From intelligent portering systems that free up clinical time, to click-and-collect catering, we’re making the experience better for patients, visitors and hospital staff.
“We’re also investing in the local community, creating new jobs for people not currently in work or education, offering apprenticeships, and supporting local charities and schools through mentoring and volunteering. It’s about making a real, lasting difference within the Trust’s community.”