The evening saw businesses from the South West come together to celebrate excellence and recognise exceptional work in contact centres across the region.
Alongside the Best Contact Centre Culture award, Nisbets also came home with Best People Engagement and Sales Agent of the Year, which was awarded to Becky Strange. As well as three victories, Nisbets also had finalists in an additional two categories.
Angelo Taliadouros, head of customer operations at Nisbets, said: “These awards are testament to the hard work demonstrated by the Nisbets team and are a well-deserved accolade for the service that is given throughout the year.
“Being recognised for the best culture and people engagement is extremely important to us as a business as the contact centre is the face of Nisbets and the customers’ gateway into everything we do. Our culture extends to doing the best for our customers and having a strong team ethos.”