Through real client case studies, it examines where technology is delivering the greatest impact across workplace dining and hospitality, from personalisation and operational efficiency to enhanced customer engagement.
The white paper takes a balanced and honest look at the evolving role of AI, exploring both its opportunities and limitations, while highlighting where human expertise, hospitality and creativity remain irreplaceable.
The UK Eating at Work Survey 2025 highlights a significant shift in employee expectations and behaviours. With one in five employees now taking breaks of less than 15 minutes, speed, simplicity, and convenience have become critical components of the workplace food experience.
The research also reveals growing demand for technology enabled hospitality solutions, particularly among younger generations, with 94% of Gen Z and 88% of Millennials saying they value the integration of technology within workplace dining environments.
More than half of respondents (57%) believe digital loyalty programmes enhance their overall experience, while 54% say digital kiosk ordering improves the customer journey.
Technology is also helping to create more inclusive dining experiences: 70% of employees with allergies say digital ordering makes it easier to access ingredient and nutritional information, compared with 60% of the wider workforce.
Access the full white paper below.