The new partnership will focus on enhancing the guest experience across theatre performances, weddings, conferences and civic events, with a new food and drink offer alongside operational improvements designed to support faster, more efficient service.
Central to the contract is a ‘local first’ sourcing commitment, with menus built around produce sourced within a 30-mile radius of Paisley Town Hall wherever possible. Elior at Work will partner with a network of core local supply partners, championing regional food and drink producers including Scottish craft beer and gin, while supporting local enterprise.
Sustainability is embedded throughout the contract, with a strong focus on responsible procurement, waste reduction and a zero single-use plastics policy. By prioritising local supply chains and sustainable operating practices, the partnership aims to deliver environmental benefits alongside a high-quality, contemporary hospitality experience.
Elior at Work will also utilise Lolly, its strategic partner platform for point-of-sale and customer-facing technology. The system will support pre-ordering of drinks during interval periods, speedier transactions at pop-up locations and consistent, standardised pricing across all kiosks.
Chris Ross, operations director at Elior at Work, said: “Paisley Town Hall is an iconic venue with a hugely important role in the town’s culture, and we’re proud to be supporting its next chapter. Our focus is on enhancing the guest experience through efficient, high-quality hospitality that celebrates local producers and reflects the significance of the venue, while ensuring operations are set up to deliver seamless service at scale.”