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Compass Group UK & Ireland retains £7m catering contract with Henley Royal Regatta

Written by PSC Team
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13th Aug 2013 - 09:32
The five-year deal will see Compass continue to provide catering services within the members only Stewards’ Enclosure, delivering first class food and service to the Stewards and their guests throughout the week of the Regatta.   The Stewards’ Enclosure offers a range of bars and luncheon facilities, including the all day Mile and 1/8th restaurant, an ever popular seafood restaurant and the traditional members’ luncheon marquee. 

Seasoned Events made sole caterer at The Fleming collection

Written by PSC Team
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12th Aug 2013 - 12:20

Until now an in-house team at the venue had managed the small programme of events; however, it was decided to raise the quality of the events the venue hosted as well as develop the revenue stream

SSP begins monitoring customer service, operations and reputation

Written by PSC Team
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25th Jul 2013 - 10:25
SSP, the largest owner, operator and franchisee of food, beverage and other concessions at major travel hubs, are inviting customers to feed back on their experiences, ideas and questions in real time using eDigitalResearch’s Customer Experience Management solution eCustomerConnect. Feedback from customers automatically triggers an alert to SSP UK’s customer experience team who work with managers across the business to resolve any issue. Positive comments, suggestions and ideas are shared amongst team members, helping to boost engagement.

Nestlé launches ‘one square metre’ coffee shop concept

Written by PSC Team
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8th Jul 2013 - 14:42

The company behind it, Nestlé Professional, says it is a touch screen self-serve coffee machine that can deliver up to 400 drink varieties and is designed for use throughout the on-the-go coffee ma

Former WHSmith boss Kate Swann appointed CEO of SSP

Written by PSC Team
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8th Jul 2013 - 09:45
Swann will start her new job with SSP on 4th September and succeeds Andrew Lynch who will step down after nine years. Swann, who has had a 23-year career in the retail industry and was CEO of WHSmith for 10 years until 1st July, said: "I am delighted to be joining SSP and look forward to working with the team as we continue to grow the business and deliver for our customers."